Hospitals advised to make cleaning services visible to patients

By October 27, 2010Articles

 Hospitals advised to make cleaning services visible to patients

Patients are reassured about the hygiene of a hospital when staff carrying out cleaning services are easily visible on the ward, it has been revealed.

A survey carried out by Ipsos Mori on behalf of the West Midlands strategic health authority found that the visibility of cleaning staff heavily influences patients’ assumptions about infection rates, reports

Presenting the findings, the health authority’s Vanessa Whatley said: “People wanted to see staff remind each other to be vigilant, hear them take infection seriously. They wanted to see the modern matron on the ward having a conversation with the cleaner.

“It wasn’t just ‘I saw some dust under the bed and it didn’t move the whole time I was here’. It was what they saw, smelled, heard and tasted.”

Those surveyed were also concerned when it appeared that the personal hygiene of both staff and other patients was not a priority.

However, some of the findings of the study were contradictory, with respondents saying they are reassured by the smell of disinfectant but at the same time wanted to smell fresh air.

The Health Protection Agency recently reported that there was a 50 per cent drop in hospital superbug MRSA infections in England in the second quarter of the year, compared to the same period in 2009.

Posted by Antoaneta TsochevaADNFCR-1604-ID-800124777-ADNFCR

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